​Refund & Return Policy

Last Updated: January 2026

Welcome to ShoppyMart. We value our customers and strive to ensure satisfaction with every purchase. Please read our refund and return policy carefully before placing an order.

Payment on Delivery Policy

ShoppyMart operates strictly on a Payment on Delivery (POD) basis.

This means customers are required to inspect their items at the point of delivery before making payment.

Once payment has been made and the delivery agent has left, the transaction is considered completed and accepted.

Eligibility for Returns

Returns are only accepted at the point of delivery under the following conditions:

The item delivered is damaged

The item delivered is defective

The item delivered is incorrect (wrong product, size, or color)

If any of the above issues are noticed, do not make payment. Kindly notify the delivery agent immediately so the item can be returned on the spot.

Non-Returnable Items

We do not accept returns or refunds in the following situations:

Change of mind after payment

Issues reported after the delivery agent has left

Used, worn, washed, or altered items

Items without original packaging or accessories

Refund Policy

Because ShoppyMart operates on Payment on Delivery, refunds are generally not applicable.

However, in rare cases where payment has been made and an error is confirmed to be on our part, refunds (if approved) will be processed within 3–7 business days through an agreed method.

Order Cancellation

Customers may cancel an order before dispatch by contacting us immediately.

Once an order has been dispatched, cancellation is no longer possible.

Customer Responsibilities

Customers are advised to:

Carefully inspect items before making payment

Confirm product details (size, color, specifications) before placing an order

Provide accurate delivery information

Contact Us

For questions or concerns regarding this policy, please contact us:

Phone: +2348131305540

Email: [email protected]

Website: https://cheersbestdeals.com/